WhyOrangeville Hydro
400 C Line, Orangeville, ON L9W 3Z8
Phone: 519-942-8000
Email: [email protected]
For businesses: New service: call 519-942-8000 and ask for the Engineering Department; commercial application plus service request form
WhyDufferin · Infrastructure
Utilities & infrastructure
Who supplies power, gas, water and internet in each Dufferin community, and who to call for a new business connection. Service is set by address, so always confirm with the utility before you sign a lease or buy.
By community
| Community | Electricity | Natural gas | Water and sewer | Internet |
|---|---|---|---|---|
| Orangeville | Orangeville Hydro (Town of Orangeville) [source] | Enbridge Gas is the county's gas utility; confirm the address with Enbridge [source] | Municipal water and sewer (town) [source] | Wightman fibre to the home (Wightman construction updates); see data hub |
| Shelburne | Hydro One (Town of Shelburne) [source] | Enbridge Gas is the county's gas utility; confirm the address with Enbridge [source] | Municipal water and sewer (Town of Shelburne) [source] | Wightman fibre to the home under way; see data hub |
| Grand Valley | Orangeville Hydro in the town (Grand Valley Energy merged into Orangeville Hydro on Jan 1, 2009); Hydro One in the rural part [source] | Enbridge Gas is the county's gas utility; confirm the address with Enbridge [source] | Municipal water in the village; rural properties: ask the town about wells and septic [source] | See data hub for coverage by area |
| Mono | Hydro One [source] | Older report: no gas outside residential subdivisions in Mono (Orangeville Citizen, undated). Enbridge proposed a Hockley Village extension in 2020; we found no confirmation it was funded or built Indication [source] | Two town water systems: Cardinal Woods (over 450 connections) and Island Lake/Coles (over 600). Elsewhere, private wells [source] | Rogers fibre upgrade under way; NFTC SWIFT fibre in Camilla and Salem; see data hub |
| Mulmur | Hydro One [source] | Enbridge Gas is the county's gas utility; confirm the address with Enbridge [source] | Municipal water in Mansfield; elsewhere ask the township about wells and septic [source] | EH!tel and Bell SWIFT fibre (Mansfield, Honeywood and others); see data hub |
| Melancthon | Hydro One [source] | Enbridge Gas is the county's gas utility; confirm the address with Enbridge [source] | No municipal water system listed for Melancthon by the Dufferin Board of Trade; ask the township [source] | EH!tel SWIFT fibre (Redickville, Horning's Mills and others); see data hub |
| Amaranth | Hydro One [source] | Enbridge Gas is the county's gas utility; confirm the address with Enbridge [source] | Waldemar Heights municipal water system (about 110 connections, 3 wells, 2024 annual report); elsewhere private wells [source] | NFTC SWIFT fibre in Laurel; see data hub |
| East Garafraxa | Hydro One [source] | Enbridge Gas is the county's gas utility; confirm the address with Enbridge [source] | Municipal water in Marsville; elsewhere ask the township about wells and septic [source] | Rogers SWIFT fibre in Garafraxa Woods; Cogeco in Marsville area; see data hub |
Natural gas Verified fact
Enbridge Gas is the regulated natural gas utility in Dufferin County [source]. Gas mains do not reach many rural roads, so rural and off-gas properties usually use propane. Enbridge's community expansion page has a form to confirm availability.
Expansion and supply projects Indication
- Dundalk Reinforcement Project (Town of Mono): Proposed in 2023: about 4.5 km 8-inch pipeline along Highway 10 to a new station near Side Road 20, to reinforce Dufferin's gas supply for growth. Planned in service fall 2024 if approved by the OEB. We have not confirmed the current status. [source]
- Mono (Hockley Village) community expansion: Mono Council endorsed Enbridge's proposal in May 2020. The OEB's Oct 2020 report to the Minister lists it as project 119: 196 forecast customers by year 10, $6,815,189 support requested. We found no announcement that it was funded. [source]
Electricity Verified fact
Orangeville Hydro serves the Town of Orangeville and the Town of Grand Valley [source]. Grand Valley Energy merged into Orangeville Hydro on January 1, 2009 [source]. Orangeville Hydro is a local utility, not part of Alectra. Hydro One serves the rest of the county, including Shelburne and rural Grand Valley [source].
Water and wastewater
Municipal water serves Orangeville, Shelburne, the Grand Valley village, Mansfield, Marsville and Waldemar [source], plus Mono's Cardinal Woods and Island Lake systems [source]. Elsewhere, properties use private wells and septic systems; ask the municipality about septic approvals.
Internet and mobile
We track fibre rollouts and broadband coverage on the data hub, and the 7 internet providers serving Dufferin are on Contacts (checked 2026-10-20).
- ISED's National Broadband Map has a Mobile layer showing road segments with mobile service. [source]
- The CRTC publishes mobile (LTE and 5G) coverage data and maps. [source]
Utility contacts
Electricity
Hydro One
P.O. Box 5700, Markham, ON L3R 1C8
Phone: 1-888-664-9376 (Mon to Fri 7:30 a.m. to 8 p.m.); outages 1-800-434-1235
Email: [email protected]
For businesses: Commercial & Industrial Customer Relations: 1-866-922-2466, [email protected] (Mon to Fri 8:30 a.m. to 4 p.m.). Helps with new connections, upgrades and capacity planning
Natural gas
Enbridge Gas
Phone: New gas service installation 1-866-772-1045 (Mon to Fri 8:30 a.m. to 5 p.m.); customer care 1-877-362-7434; large business 1-855-311-2522; smell gas 1-866-763-5427
For businesses: New service is applied for through Enbridge's GetConnected portal; the Builder & HVAC Attachment Centre handles it
Propane
Bryan's Fuel
400 Richardson Rd, Orangeville, ON L9W 4W8
Phone: 519-941-2401
For businesses: Fuel delivery, propane tank installs, HVAC (Mon to Fri 8 a.m. to 5 p.m.)
Bird Fuels
490 Richardson Road, Orangeville, ON L9W 4W8
For businesses: Propane, furnace oil, dyed and clear diesel, DEF, lubricants
Arthurs Fuel
202350 County Road 109, East Garafraxa, ON L9W 7N1
Phone: 519-941-0004; toll free 1-866-644-9326
Email: [email protected]
For businesses: Bulk propane and fuel; commercial and farm pricing; propane tank rentals; 24-hour service
What this means for your business
Restaurants and food production
Commercial kitchens often rely on gas for ranges and water heating. Before you sign a lease, call Enbridge new service (1-866-772-1045) with the address. Off the gas network, budget for propane: tank siting, delivery access and a supplier contract.
Manufacturing and workshops
Ask the electricity distributor for the address (Orangeville Hydro or Hydro One) whether three-phase power is at the property, its capacity, and the cost and time to connect or upgrade. Hydro One's business team handles new connections and capacity planning; the OEB Centralized Capacity Information Map is a high-level screening tool.
Any business outside a town water system
You will need a private well and septic system. Ask the township about septic approvals and check well records before you buy. Water-heavy uses (food, car wash, processing) should confirm supply early.
Online and office businesses
Check fibre at the exact address with each provider (see Contacts), and check mobile coverage on the ISED or CRTC maps for rural sites.