{ "retrieved": "2026-10-20", "licence_note": "Statistics Canada data under the Open Government Licence – Canada; see /api/data/sources for each dataset's licence and attribution.", "sources": "https://whydufferin.ca/sources", "checked": "2026-10-20", "note": "Fact = stated by the utility, municipality or regulator; indication = older or secondary, confirm. Service is set by address.", "page": "https://whydufferin.ca/utilities", "communities": [ { "id": "orangeville", "name": "Orangeville", "power": { "text": "Orangeville Hydro (Town of Orangeville)", "src": "https://www.rds.oeb.ca/CMWebDrawer/Record/937652/File/document", "kind": "fact" }, "gas": { "text": "Enbridge Gas is the county's gas utility; confirm the address with Enbridge", "src": "https://dufferinbot.ca/utilities/", "kind": "fact" }, "water": { "text": "Municipal water and sewer (town)", "src": "https://dufferinbot.ca/utilities/", "kind": "fact" }, "telecom": "Wightman fibre to the home (Wightman construction updates); see /data#fibre" }, { "id": "shelburne", "name": "Shelburne", "power": { "text": "Hydro One (Town of Shelburne)", "src": "https://www.shelburne.ca/living-here/utilities/", "kind": "fact" }, "gas": { "text": "Enbridge Gas is the county's gas utility; confirm the address with Enbridge", "src": "https://dufferinbot.ca/utilities/", "kind": "fact" }, "water": { "text": "Municipal water and sewer (Town of Shelburne)", "src": "https://www.shelburne.ca/living-here/utilities/", "kind": "fact" }, "telecom": "Wightman fibre to the home under way; see /data#fibre" }, { "id": "grand-valley", "name": "Grand Valley", "power": { "text": "Orangeville Hydro in the town (Grand Valley Energy merged into Orangeville Hydro on Jan 1, 2009); Hydro One in the rural part", "src": "https://orangevillehydro.on.ca/our-company/history/", "kind": "fact" }, "gas": { "text": "Enbridge Gas is the county's gas utility; confirm the address with Enbridge", "src": "https://dufferinbot.ca/utilities/", "kind": "fact" }, "water": { "text": "Municipal water in the village; rural properties: ask the town about wells and septic", "src": "https://dufferinbot.ca/utilities/", "kind": "fact" }, "telecom": "See /data#broadband for coverage by area" }, { "id": "mono", "name": "Mono", "power": { "text": "Hydro One", "src": "https://dufferinbot.ca/utilities/", "kind": "fact" }, "gas": { "text": "Older report: no gas outside residential subdivisions in Mono (Orangeville Citizen, undated). Enbridge proposed a Hockley Village extension in 2020; we found no confirmation it was funded or built", "src": "https://citizen.on.ca/mono-council-shelves-enbridge-bid-tending-gas-lines/", "kind": "indication" }, "water": { "text": "Two town water systems: Cardinal Woods (over 450 connections) and Island Lake/Coles (over 600). Elsewhere, private wells", "src": "https://townofmono.com/services/municipal-water", "kind": "fact" }, "telecom": "Rogers fibre upgrade under way; NFTC SWIFT fibre in Camilla and Salem; see /data#fibre" }, { "id": "mulmur", "name": "Mulmur", "power": { "text": "Hydro One", "src": "https://dufferinbot.ca/utilities/", "kind": "fact" }, "gas": { "text": "Enbridge Gas is the county's gas utility; confirm the address with Enbridge", "src": "https://dufferinbot.ca/utilities/", "kind": "fact" }, "water": { "text": "Municipal water in Mansfield; elsewhere ask the township about wells and septic", "src": "https://dufferinbot.ca/utilities/", "kind": "fact" }, "telecom": "EH!tel and Bell SWIFT fibre (Mansfield, Honeywood and others); see /data#fibre" }, { "id": "melancthon", "name": "Melancthon", "power": { "text": "Hydro One", "src": "https://dufferinbot.ca/utilities/", "kind": "fact" }, "gas": { "text": "Enbridge Gas is the county's gas utility; confirm the address with Enbridge", "src": "https://dufferinbot.ca/utilities/", "kind": "fact" }, "water": { "text": "No municipal water system listed for Melancthon by the Dufferin Board of Trade; ask the township", "src": "https://dufferinbot.ca/utilities/", "kind": "fact" }, "telecom": "EH!tel SWIFT fibre (Redickville, Horning's Mills and others); see /data#fibre" }, { "id": "amaranth", "name": "Amaranth", "power": { "text": "Hydro One", "src": "https://dufferinbot.ca/utilities/", "kind": "fact" }, "gas": { "text": "Enbridge Gas is the county's gas utility; confirm the address with Enbridge", "src": "https://dufferinbot.ca/utilities/", "kind": "fact" }, "water": { "text": "Waldemar Heights municipal water system (about 110 connections, 3 wells, 2024 annual report); elsewhere private wells", "src": "https://media-001-ca.cdn.govstack.com/amaranth-007-ca/media/51tdlvhl/2024-waldemar-annual-report.pdf", "kind": "fact" }, "telecom": "NFTC SWIFT fibre in Laurel; see /data#fibre" }, { "id": "east-garafraxa", "name": "East Garafraxa", "power": { "text": "Hydro One", "src": "https://dufferinbot.ca/utilities/", "kind": "fact" }, "gas": { "text": "Enbridge Gas is the county's gas utility; confirm the address with Enbridge", "src": "https://dufferinbot.ca/utilities/", "kind": "fact" }, "water": { "text": "Municipal water in Marsville; elsewhere ask the township about wells and septic", "src": "https://dufferinbot.ca/utilities/", "kind": "fact" }, "telecom": "Rogers SWIFT fibre in Garafraxa Woods; Cogeco in Marsville area; see /data#fibre" } ], "gas_projects": [ { "name": "Dundalk Reinforcement Project (Town of Mono)", "status": "Proposed in 2023: about 4.5 km 8-inch pipeline along Highway 10 to a new station near Side Road 20, to reinforce Dufferin's gas supply for growth. Planned in service fall 2024 if approved by the OEB. We have not confirmed the current status.", "src": "https://townofmono.com/news-events/eg-natural-gas-supply", "kind": "indication" }, { "name": "Mono (Hockley Village) community expansion", "status": "Mono Council endorsed Enbridge's proposal in May 2020. The OEB's Oct 2020 report to the Minister lists it as project 119: 196 forecast customers by year 10, $6,815,189 support requested. We found no announcement that it was funded.", "src": "https://www.oeb.ca/sites/default/files/OEB-Natural-Gas-Expansion-Report-to-Ministers-20201030.pdf", "kind": "indication" } ], "contacts": [ { "group": "Electricity", "name": "Orangeville Hydro", "area": "Town of Orangeville and Town of Grand Valley (about 13,000 customers)", "address": "400 C Line, Orangeville, ON L9W 3Z8", "phone": "519-942-8000", "email": "info@orangevillehydro.on.ca", "business": "New service: call 519-942-8000 and ask for the Engineering Department; commercial application plus service request form", "website": "https://orangevillehydro.on.ca/", "link": "https://orangevillehydro.on.ca/services/engineering-service-request/", "link_label": "Engineering service request", "src": [ "https://orangevillehydro.on.ca/contact/", "https://orangevillehydro.on.ca/services/engineering-service-request/", "https://www.rds.oeb.ca/CMWebDrawer/Record/937652/File/document" ] }, { "group": "Electricity", "name": "Hydro One", "area": "Shelburne, Mono, Mulmur, Melancthon, Amaranth, East Garafraxa and rural Grand Valley", "address": "P.O. Box 5700, Markham, ON L3R 1C8", "phone": "1-888-664-9376 (Mon to Fri 7:30 a.m. to 8 p.m.); outages 1-800-434-1235", "email": "CustomerCommunications@HydroOne.com", "business": "Commercial & Industrial Customer Relations: 1-866-922-2466, CICR@HydroOne.com (Mon to Fri 8:30 a.m. to 4 p.m.). Helps with new connections, upgrades and capacity planning", "website": "https://www.hydroone.com/", "link": "https://www.hydroone.com/business-services/commercial-industrial-generators-and-ldcs/commercial-industrial-customers/distribution-connected", "link_label": "Business connections", "src": [ "https://www.hydroone.com/abouthydroone/conditionsofservice_/Documents/Hydro-One-Conditions-of-Service-Aug-2024.pdf", "https://www.hydroone.com/business-services/commercial-industrial-generators-and-ldcs/commercial-industrial-customers/distribution-connected", "https://dufferinbot.ca/utilities/" ] }, { "group": "Natural gas", "name": "Enbridge Gas", "area": "Regulated gas utility for Dufferin County; mains do not reach every rural road", "address": "", "phone": "New gas service installation 1-866-772-1045 (Mon to Fri 8:30 a.m. to 5 p.m.); customer care 1-877-362-7434; large business 1-855-311-2522; smell gas 1-866-763-5427", "email": "", "business": "New service is applied for through Enbridge's GetConnected portal; the Builder & HVAC Attachment Centre handles it", "website": "https://www.enbridgegas.com/ontario", "link": "https://www.enbridgegas.com/ontario/connect-to-gas/builders-hvacs", "link_label": "Get connected", "src": [ "https://www.enbridgegas.com/ontario/contact-us", "https://www.enbridgegas.com/ontario/connect-to-gas/builders-hvacs", "https://dufferinbot.ca/utilities/" ] }, { "group": "Propane", "name": "Bryan's Fuel", "area": "Orangeville, Shelburne, Grand Valley, Mono, Amaranth, East Garafraxa (also Caledon, Erin and others)", "address": "400 Richardson Rd, Orangeville, ON L9W 4W8", "phone": "519-941-2401", "email": "", "business": "Fuel delivery, propane tank installs, HVAC (Mon to Fri 8 a.m. to 5 p.m.)", "website": "https://bryansfuel.on.ca/", "link": "https://bryansfuel.on.ca/service-delivery-areas/", "link_label": "Service areas", "src": [ "https://bryansfuel.on.ca/service-delivery-areas/" ] }, { "group": "Propane", "name": "Bird Fuels", "area": "Orangeville office: south of Shelburne to Halton Hills; Collingwood office: south into Shelburne", "address": "490 Richardson Road, Orangeville, ON L9W 4W8", "phone": "", "email": "", "business": "Propane, furnace oil, dyed and clear diesel, DEF, lubricants", "website": "https://birdfuels.ca/", "link": "https://birdfuels.ca/pages/delivery-service-area", "link_label": "Delivery areas", "src": [ "https://birdfuels.ca/pages/delivery-service-area" ] }, { "group": "Propane", "name": "Arthurs Fuel", "area": "Orangeville, Grand Valley, Shelburne and surrounding areas (now serves former Armstrong Propane customers, since Aug 1, 2025)", "address": "202350 County Road 109, East Garafraxa, ON L9W 7N1", "phone": "519-941-0004; toll free 1-866-644-9326", "email": "info@arthursfuel.com", "business": "Bulk propane and fuel; commercial and farm pricing; propane tank rentals; 24-hour service", "website": "https://arthursfuel.com/", "link": "https://arthursfuel.com/", "link_label": "Website", "src": [ "https://arthursfuel.com/" ] } ], "mobile": [ { "text": "ISED's National Broadband Map has a Mobile layer showing road segments with mobile service.", "src": "https://www.ised-isde.canada.ca/site/high-speed-internet-canada/en/high-speed-internet-all-canadians/universal-broadband-fund/national-broadband-data-information" }, { "text": "The CRTC publishes mobile (LTE and 5G) coverage data and maps.", "src": "https://crtc.gc.ca/eng/publications/reports/PolicyMonitoring/mob.htm" } ], "business_notes": [ { "who": "Restaurants and food production", "text": "Commercial kitchens often rely on gas for ranges and water heating. Before you sign a lease, call Enbridge new service (1-866-772-1045) with the address. Off the gas network, budget for propane: tank siting, delivery access and a supplier contract." }, { "who": "Manufacturing and workshops", "text": "Ask the electricity distributor for the address (Orangeville Hydro or Hydro One) whether three-phase power is at the property, its capacity, and the cost and time to connect or upgrade. Hydro One's business team handles new connections and capacity planning; the OEB Centralized Capacity Information Map is a high-level screening tool." }, { "who": "Any business outside a town water system", "text": "You will need a private well and septic system. Ask the township about septic approvals and check well records before you buy. Water-heavy uses (food, car wash, processing) should confirm supply early." }, { "who": "Online and office businesses", "text": "Check fibre at the exact address with each provider (see Contacts), and check mobile coverage on the ISED or CRTC maps for rural sites." } ], "internet_providers": "https://whydufferin.ca/api/data/internet-providers" }